Our process
01.
Get to know
Initial meeting for introduction and needs analysis
Introduction to the legal framework
Clarification of required documents for authorities and institutions
.02.
Checking the documents
Verification of relevant documents (e.g. residence permit, proof of education)
Support in completing missing documents
Advice on organizational procedures and clarification of administrative issues
03.
Creation of an integration plan
Development of a customized integration plan
Definition of short-term, medium-term and long-term goals
Planning and arranging educational and career opportunities, language courses
Our services
Accompaniment in everyday life
- Guidelines for cooperation in Germany
- Familiarization and integration
- Help with everyday challenges
Care for minors
- Organizational framework conditions
- Responsibilities
- Possibilities and limits of support
Communication
- Communication structure
- Reasons for communication errors
- Intercultural communication
Integration
- Professional qualification
- Support in finding a job
- Help with the search for accommodation
- Sport, leisure and culture
- Competencies in dealing with Authorities
Guardianships
- Welfare and representation of interests
- Financial and asset management
- Decisions on education and health
- Cooperation with authorities
- Development and integration support
German as a foreign language
- Effective teaching methods and strategies
- Integrative foreign language teaching
- Varied teaching materials
- Interactive teaching
- Formation of learning groups
Pedagogy
- Strategies for learning
- Diversity in teaching methods
- Educational environment
- Teaching aids
- Teaching position
- Interactive teaching
Conflicts and traumatization
- Personal intervention options
- Third-party support services
- Trauma Types of conflict
- Conflict-prone situations
- Principles of conflict resolution without violence
- Strategies for conflict resolution
Public relations
- Issue of clothing
- Leisure activities for sport and culture
- Meeting places
- Employment opportunities
- Foundation of projects
- Commitment to public relations
Questions and answers
Who is considered a refugee?
Where do the refugees come from?
Over 65 million people worldwide are on the run. At the beginning of 2018, most asylum seekers in Germany came from Syria, followed by Iraq and Afghanistan. These people are fleeing war and violence in their home countries. Other important countries of origin are Nigeria, Iran, Turkey, Georgia and Somalia. People from these countries seek protection in Germany from persecution, human rights violations and difficult living conditions. The number of refugees shows how important it is to offer them support and a safe haven.
Why does the federal state of NRW take in the most refugees?
Around a fifth of all refugees who come to Germany are accepted in North Rhine-Westphalia (NRW). This is calculated according to the “Königstein key”, which takes into account the population and tax revenue of each federal state. NRW has a distribution rate of 21.2 percent and thus takes in the most refugees. This is followed by Bavaria with 15.3% and Baden-Württemberg with 12.9%. This distribution helps to ensure that the burden of taking in refugees is shared fairly across all federal states, based on their size and economic strength.
What are the tasks of the Arnsberg district government?
The Arnsberg district government organizes the accommodation and care of refugees in the accommodation facilities in the Arnsberg administrative district. For the whole of North Rhine-Westphalia (NRW), the Arnsberg district government also regulates the allocation of refugees to the 396 municipalities in the state. It also supports the full-time refugee advice centers in NRW. Their task is to ensure that refugees are well housed and cared for and that each municipality takes on its share of the reception of refugees.
Which state accommodation facilities are there in NRW?
There are two types of accommodation facilities in NRW: Initial Reception Facilities (EAE) and Central Accommodation Facilities (ZUE). In an EAE, refugees are registered, medically examined (e.g. vaccinations) and presented to the Federal Office for Migration and Refugees (BAMF) in order to start the asylum procedure. Asylum seekers normally stay in an EAE for a week. They are then transferred to a ZUE. They remain there until a decision has been made on their asylum procedure before they are assigned to a municipality. People from safe countries of origin can remain in a ZUE even after a negative asylum decision. The accommodation facilities in NRW are managed by the five district governments.
How does a refugee's journey progress from arrival to allocation in a municipality in NRW?
NRW has a three-stage procedure for the admission of refugees:
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Registration in Bochum (LEA): Refugees first register at the state reception center in Bochum. Here they are registered and receive important initial information.
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Initial reception center (EAE): After a few hours, they are taken to an EAE, where they undergo a medical examination and submit their asylum application to the Federal Office for Migration and Refugees (BAMF).
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Central accommodation facilities (ZUE): After about a week, they are transferred to a ZUE. They remain here until they are assigned to a city or municipality in NRW.
What benefits do refugees receive during their stay in the state facilities?
In NRW, refugees receive everything they need during their stay in state facilities, such as food, accommodation, heating, clothing, healthcare and household items as benefits in kind. Clothing can sometimes be provided through vouchers, and household items are often borrowed. Refugees also receive benefits for personal needs. Where possible, these should also be provided as benefits in kind. In NRW, personal needs are currently covered by pocket money, the amount of which is specified in the Asylum Seekers’ Benefits Act.
Who looks after the refugees in the state facilities?
In the accommodation facilities in NRW, the refugees are looked after by a support service. The district government concludes contracts to ensure the same quality standards. The supervisors take care of the furnishing, cleaning and catering of the facilities. A private security service is used for security. Employees of the district government are also on site, pay out pocket money and organize necessary transfers, such as visits to doctors or the immigration office.
When are refugees assigned to a municipality?
After refugees have fulfilled their residency obligation in a state accommodation facility, they are assigned to a city or municipality in NRW. Before this happens, they must be registered, health-checked and x-rayed. They must also have been informed about vaccinations and have submitted their asylum application to the Federal Office for Migration and Refugees (BAMF). The Arnsberg district government is responsible for allocating refugees to the 396 towns and municipalities in NRW.
Are refugees allowed to work?
Whether refugees are allowed to work depends on the length of their stay and their residence status. As long as they are staying in a state accommodation facility, they are not allowed to pursue gainful employment. After being assigned to a municipality and receiving a residence permit from the Federal Office for Migration and Refugees (BAMF), they can be permitted to work after three months. The necessary permit must be obtained from the relevant immigration authority. Recognized asylum seekers are generally allowed to work without restriction. However, refugees are not permitted to work on a self-employed basis. Further information can be obtained from the BAMF or the relevant immigration authorities.